Jambatan Kedua Sdn Bhd (JKSB), winner of the BID International Star for Quality Award in Geneva 2014
From left to right: Ismail Mohamed Taib, Managing Director of Jambatan Kedua Sdn Bhd (JKSB), from Malaysia; Kai How Ong, Director, Human Resources of Raffles Education, from Singapore; Daphne Mashile - Nkosi, Executive Chairperson of Kalagadi Manganese, from South Africa; Tareq Khaleel, Executive Consultant of National Technology Enterprises Company, from Kuwait; Jose E. Prieto, President & CEO of BID; Mr. Øistein Eriksen, Executive Director of One Call, from Norway; Guohui Niu, QA Manager and General Manager Assistant of OMC of Yangtze Optical Fibre and Cable Joint Stock Limited Company, from China; Dr. Nawab Shafi ul Mulk, Director of Global Hawk TELEMEDICINE, from United Arab Emirates and Ali Al Raisi, Chairman of the Board of Directors of College of Banking and Financial Studies (CBFS), from Oman.
Leaders United by BID Quality Achievement
Jambatan Kedua Sdn Bhd (JKSB), from Malaysia, winner of the BID International Star for Quality Award in Geneva 2014
Geneva hosted this year's BID International Star for Quality Convention, where professionals and business leaders from around the world gathered to recognize excellence and success. In particular, the convention celebrated quality in business and operations. Award winners demonstrated commitment to the criteria of the QC100 TQM Model, which helps bolster customer satisfaction and cost efficiency across all areas of operation.
Among this year's winners, Ismail Mohamed Taib of Jambatan Kedua Sdn Bhd (JKSB), from Malaysia, received the International Star for Quality Award in the Gold Category at the BID Quality Convention in Geneva. The organization has made huge strides this year as a leader not only within its sector, but also in Malaysia. The Award came as an ideal way to celebrate this past year's successes while looking forward to putting quality first in the year to come.
Geneva, one of the world's leading cultural and business centers, as the site of this Awards Presentation. Geneva, the second largest city in Switzerland, is a global city, financial center and the worldwide headquarters for diplomacy thanks to numerous international organizations that call Geneva home, including the Red Cross and the United Nations. Nicknamed 'The Peace Capital', Geneva has hosted dozens of conventions which have positively impacted the lives of people around the world. Located on the banks of Lake Leman and at the foot of the Alps, Geneva is home to over a million people, and is ranked as having the third-highest quality of life of any city in the world. Its museums and art galleries, along with the world's tallest water fountain, make Geneva a wonderful place to visit and to live, and indeed the perfect site for BID's International Quality Convention.
Jambatan Kedua Sdn Bhd (JKSB) won the International Star for Quality Award in the Gold category in Geneva in the presence of leaders and representatives from 51 countries at the International Star for Quality Convention. The prestigious award is presented in recognition of business excellence and innovation. From left to right: Jose E. Prieto, President and CEO of BID, Ismail Mohamed Taib, Managing Director of Jambatan Kedua, Dato' Zohari Hj Akob and Darwis Abd Rasak, Craig Miller, President of the QC100 and Prof. Dr. Alfonso C. Casal, Scientific Director of BID.
Ismail Mohamed Taib stood before the gathering of international leaders, sharing the company's achievements to date as well as its future ambitions and goals. Despite the difficult current global economic climate, Jambatan Kedua Sdn Bhd (JKSB) strives to excel in quality each day, creating a competitive advantage in its industry. For this reason, Jambatan Kedua Sdn Bhd (JKSB) won the 2014 BID International Star for Quality Award in Geneva. The Award is presented by BID to those companies and organizations from around the world that best adhere to excellence and innovation in their practices, putting quality first at all levels of organization.
Leaders awarded by BID are united by their commitment to quality in their respective sectors. This year, winning organizations include:
-One Call, from Norway. With the fastest growing rate in its sector in Norway, this phone operator meets both its private and business clients' mobile services needs. It is known as a leader in customer service thanks to its affordable prices, transparency and excellent coverage. Relying on its website for sales instead of physical stores, One Call is able to keep affordability as a top priority.
-Jambatan Kedua Sdn Bhd (JKSB), from Malaysia. Wholly owned by the Malaysian Ministry of Finance, JKSB is in charge of the entire overseeing of the Second Penang Bridge project. The bridge, which is the longest in all of Southeast Asia, was inaugurated on March 1st of 2014.The 24 kilometer long bridge has a life expectancy of 120 years and will ease traffic in the region by up to 25%, along with promoting further socio-economic growth throughout the Northern Corridor Economic Region.
-Raffles Education Corporation Limited, from Singapore. The largest private education group in all of Asia-Pacific, Raffles currently operates 34 colleges in 12 different countries. With a staff of nearly 2,500 educators and administrators serving more than 20,275 students across its different schools, the group prioritizes providing a high quality education which will lead its alumni to successful careers.
-Kalagadi Manganese (Pty) Ltd, from South Africa. A joint holding between ArcelorMittal, Kalahari Resources and IDC, this company's mining region is believed to exceed 960 million tons of manganese ore. Furthermore, its recent exploration program has identified 102 million tons of mineral resources. Committed to sustainable development throughout South Africa, it also donated eight houses to the poor and the elderly in the Northern Cape.
-National Technology Enterprises Company, from Kuwait. This government-owned company has established itself as a leader in technology services in Kuwait. It is responsible for creating specialized projects which help develop and diversify the country's technological landscape. It also is invested in training the best professionals in technology, and collaborates with Massachusetts Institute of Technology (MIT), London Business School and the University of Texas at Austin, among other top universities around the world.
-Yangtze Optical Fibre and Cable Joint Stock Limited Company, from China. The largest fiber, cable and equipment manufacturers in the field of optical communications worldwide, this highly successful researcher and developer of new technologies is a joint venture between three partners. Along with two Chinese companies, the third partner is Draka Comteq of the Netherlands. WIth over 70 patents for invention, 4 for design and almost 90 for utility models in China alone, this company has proven to be a true innovator.
-Global Hawk Telemedicine, from United Arab Emirates. The leading telemedicine service provider in the United Arab Emirates, this company relies on its impressive team of more than 95 highly qualified sub-specialist radiologists. It also uses state of the art medical screening equipment produced by its parent company Mulk Holdings, a renowned leader across many technological sectors.
-College of Banking and Financial Studies (CBFS), from Oman. Founded by a royal decree more than 30 years ago, today the institution offers innovative and specialized training and education to the population of Oman and the surrounding region. Working in the financial and banking sector, the College is under the supervision of the Central Bank of Oman, the main banking institution in the country, also responsible for ensuring financial and monetary stability.
The companies honored in Geneva were recognized not only for their entrepreneurial achievements, but also for their dedication to continuous improvement and innovation, key concepts of the QC100 Total Quality Management Model. Seeking to increase customer satisfaction and optimize efficiency, the model promotes an organizational culture of engagement and a proactive approach to improving processes.
All of the winning companies in Geneva have expressed their commitment to the QC100 TQM Model, which serves as an excellent example for other organizations in today's rapidly changing business environment. By making customer satisfaction the highest measure of quality, BID award winners set the benchmark in their respective sectors and contribute to the social and economic development of their countries, paving the way for world-changing initiatives. A key example can be seen throughJambatan Kedua Sdn Bhd (JKSB), whose spirit of innovation and positive growth has overcome and indeed thrived in the challenging current global economic climate.
An ongoing commitment to Quality, one of the core requirements for receiving a BID Award, can be witnessed through the distinguished companies previously honored with a BID Quality Award. Companies which already share BID's corporate seal are present in more than 170 countries and include world-renowned names on the Fortune Global 500 list such as: Operadora VIPS, of Wal-Mart Stores (1) Indian Oil Corporation Limited (88); and Beijing COFCO Plaza Development (357).
Other previous BID winners worthy of mention include Turner Construction (USA); Haki (Sweden); Ansaldo Energy (Italy); Zepter (Austria); RAO-Unified Energy Systems (Russia); Als & Cachou-TBWA (France); Tata Group (India); Plamex-Plantronics (USA); Dogus Holding A.S. (Tukey); Franklin Electric (USA and Mexico); QMS International from the United Kingdom, FSUE VO "Safety" (Russia); and Viking Line (Finland).